/* Layout: app de celular. Faixa azul-marinho no topo com cartão de localização sobreposto, conteúdo em coluna, barra de abas fixa embaixo. */
:root{
  /* Layout: linguagem de rede social. Barra azul no topo, fundo cinza-claro, publicações em cartões brancos, respostas em balões. */
  --bg:#f0f2f5; --surface:#ffffff; --surface-2:#f0f2f5; --ink:#050505; --muted:#65676b; --line:#e4e6eb;
  --navy:#022048; --navy-2:#0158b0; --on-navy:#ffffff; --on-navy-muted:#c9d7ec; --brand-green:#5cbf1c;
  --accent:#0158b0; --accent-soft:#e3eefa; --on-accent:#ffffff;
  --gold:#f7b928; --on-gold:#2b2000;
  --ok:#36a113; --warn:#e07b00; --info:#0158b0; --danger:#e41e3f;
  --map-land:#e9edf2; --map-sel:#dbe7fb; --map-road:#ffffff; --map-river:#bcd6f6; --map-edge:#d5dbe3;
  --shadow:0 1px 2px rgba(0,0,0,.18);
  --display:"Segoe UI Historic","Segoe UI",Helvetica,Arial,sans-serif;
  --body:"Segoe UI Historic","Segoe UI",Helvetica,Arial,sans-serif;
  --mono:"JetBrains Mono",ui-monospace,monospace;
}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){
  --bg:#18191a; --surface:#242526; --surface-2:#3a3b3c; --ink:#e4e6eb; --muted:#b0b3b8; --line:#3e4042;
  --navy:#0b1a33; --navy-2:#0f2a52; --on-navy:#e4e6eb; --on-navy-muted:#b0b8c8; --brand-green:#7ed81c;
  --accent:#3d8fe0; --accent-soft:#1d324f; --on-accent:#ffffff;
  --gold:#f7b928; --on-gold:#2b2000;
  --ok:#6cc93a; --warn:#f0a447; --info:#3d8fe0; --danger:#f3425f;
  --map-land:#2c2d2e; --map-sel:#263951; --map-road:#3a3b3c; --map-river:#1f3d63; --map-edge:#3e4042;
  --shadow:0 1px 2px rgba(0,0,0,.4); color-scheme:dark}}
:root[data-theme="dark"]{
  --bg:#18191a; --surface:#242526; --surface-2:#3a3b3c; --ink:#e4e6eb; --muted:#b0b3b8; --line:#3e4042;
  --navy:#0b1a33; --navy-2:#0f2a52; --on-navy:#e4e6eb; --on-navy-muted:#b0b8c8; --brand-green:#7ed81c;
  --accent:#3d8fe0; --accent-soft:#1d324f; --on-accent:#ffffff;
  --gold:#f7b928; --on-gold:#2b2000;
  --ok:#6cc93a; --warn:#f0a447; --info:#3d8fe0; --danger:#f3425f;
  --map-land:#2c2d2e; --map-sel:#263951; --map-road:#3a3b3c; --map-river:#1f3d63; --map-edge:#3e4042;
  --shadow:0 1px 2px rgba(0,0,0,.4); color-scheme:dark}
*{box-sizing:border-box}
body{background:radial-gradient(1200px 600px at 80% -10%,#123a5e 0%,transparent 60%),var(--bg);background-attachment:fixed;color:var(--ink);font-family:var(--body);font-size:15.5px;line-height:1.5;margin:0;-webkit-font-smoothing:antialiased}
.in{max-width:600px;margin:0 auto;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
svg.i{width:20px;height:20px;flex:none;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}

/* topo */
.hero{background:linear-gradient(165deg,#0d3354 0%,#0a1f35 70%,transparent 100%);color:var(--on-navy);padding-bottom:64px;position:relative;overflow:hidden}
.hero::after{content:"";position:absolute;right:-60px;top:-40px;width:240px;height:240px;border-radius:50%;border:38px solid rgba(255,255,255,.04);pointer-events:none}
.bar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding-block:14px 6px}
.brand{display:flex;align-items:center;gap:10px;font-family:var(--display);font-weight:800;font-size:1.15rem;letter-spacing:-.02em}
.mark{width:34px;height:34px;border-radius:10px;background:var(--gold);display:grid;place-items:center;color:var(--on-gold)}
.mark svg{width:20px;height:20px;stroke-width:2.2}
.role{display:flex;align-items:center;gap:6px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.16);border-radius:999px;padding:4px 4px 4px 12px;font-size:.78rem;color:var(--on-navy-muted)}
.role select{background:var(--gold);color:var(--on-gold);border:0;border-radius:999px;font:700 .8rem var(--body);padding:6px 10px}
.greet{padding-block:18px 0}
.greet .eyebrow{font-size:.75rem;letter-spacing:.12em;text-transform:uppercase;color:var(--gold);font-weight:700}
.greet h1{font-family:var(--display);font-size:1.6rem;line-height:1.2;margin:6px 0 4px;letter-spacing:-.02em;text-wrap:balance}
.greet p{margin:0;color:var(--on-navy-muted);max-width:44ch}
.demo{display:inline-block;margin-top:10px;font-family:var(--mono);font-size:.68rem;color:var(--on-navy-muted);border:1px dashed rgba(255,255,255,.25);border-radius:6px;padding:2px 7px}

main{margin-top:-46px;position:relative;padding-bottom:calc(96px + env(safe-area-inset-bottom,0px))}
.panel{background:linear-gradient(180deg,#132b45 0%,var(--surface) 100%);border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);padding:18px}
.stack{display:flex;flex-direction:column;gap:14px}
.sec{margin-top:26px}
.sec-h{display:flex;justify-content:space-between;align-items:baseline;gap:10px;margin-bottom:12px}
h2{font-family:var(--display);font-size:1.12rem;margin:0;letter-spacing:-.01em}
.muted{color:var(--muted)}
.label{font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);font-weight:700}
.mono{font-family:var(--mono);font-variant-numeric:tabular-nums}

/* localização */
.loc{display:flex;gap:14px;align-items:center}
.loc-ic{width:46px;height:46px;border-radius:14px;display:grid;place-items:center;background:var(--accent-soft);color:var(--accent);flex:none;position:relative}
.loc-ic::after{content:"";position:absolute;right:6px;top:6px;width:9px;height:9px;border-radius:50%;background:var(--ok);border:2px solid var(--surface)}
.loc.none .loc-ic{background:color-mix(in srgb,var(--warn) 14%,transparent);color:var(--warn)}
.loc.none .loc-ic::after{background:var(--warn)}
.loc-t{min-width:0;flex:1}
.loc-t b{font-family:var(--display);font-size:1.05rem;display:block}
.simrow{display:flex;align-items:center;gap:8px;margin-top:14px;padding-top:12px;border-top:1px dashed var(--line);font-size:.8rem;color:var(--muted)}
.simrow select{flex:1;min-width:0}

/* formulários */
.steps{display:flex;flex-direction:column;gap:0}
.step{display:grid;grid-template-columns:30px 1fr;gap:14px;padding-bottom:22px;position:relative}
.step::before{content:"";position:absolute;left:14px;top:32px;bottom:0;width:2px;background:var(--line)}
.step:last-child::before{display:none}
.step .n{width:30px;height:30px;border-radius:50%;background:var(--surface-2);border:1.5px solid var(--accent);color:var(--accent);display:grid;place-items:center;font:700 .85rem var(--display)}
.step.done .n{background:var(--accent);color:var(--on-accent)}
.step-b{min-width:0;display:flex;flex-direction:column;gap:10px}
.step-b>b{font-family:var(--display);font-size:.98rem;margin-top:4px}
select,input[type=text],input[type=email],input[type=password],textarea{font:inherit;font-size:.95rem;color:var(--ink);background:var(--surface-2);border:1px solid var(--line);border-radius:12px;padding:11px 12px;width:100%}
textarea{min-height:96px;resize:vertical}
:focus-visible{outline:3px solid color-mix(in srgb,var(--accent) 55%,transparent);outline-offset:2px}
label.f{display:flex;flex-direction:column;gap:6px;font-weight:600;font-size:.88rem}
.hint{font-weight:500;font-size:.78rem;color:var(--muted)}
.vgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:10px}
.vopt{display:flex;gap:10px;align-items:center;padding:10px;border:1.5px solid var(--line);border-radius:14px;background:var(--surface);cursor:pointer;text-align:left;font:inherit;color:var(--ink);transition:border-color .15s,background .15s}
.vopt[aria-pressed="true"]{border-color:var(--accent);background:var(--accent-soft)}
.vopt small{display:block;color:var(--muted);font-size:.75rem}
.av{width:40px;height:40px;border-radius:12px;color:#fff;display:grid;place-items:center;font:700 .85rem var(--display);flex:none}
.tgrid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}
.topt{display:flex;flex-direction:column;align-items:center;gap:6px;padding:12px 6px;border:1.5px solid var(--line);border-radius:14px;background:var(--surface);cursor:pointer;font:600 .76rem var(--body);color:var(--ink);text-align:center}
.topt .ti{width:36px;height:36px;border-radius:11px;display:grid;place-items:center}
.topt[aria-pressed="true"]{border-color:var(--accent);background:var(--accent-soft)}
.cam{position:relative;display:flex;align-items:center;gap:14px;border:1.5px dashed var(--accent);border-radius:16px;padding:16px;cursor:pointer;background:var(--accent-soft);color:var(--ink)}
.cam .ci{width:48px;height:48px;border-radius:14px;background:var(--accent);color:var(--on-accent);display:grid;place-items:center;flex:none}
.cam input{position:absolute;opacity:0;width:1px;height:1px}
.photo{display:flex;gap:14px;align-items:center;border:1px solid var(--line);border-radius:16px;padding:10px;background:var(--surface-2)}
.photo img{width:92px;height:92px;object-fit:cover;border-radius:12px;flex:none}
.sz{font-size:.78rem;line-height:1.75}
.sz .cut{color:var(--ok);font-weight:700}
.bar-sz{height:6px;border-radius:4px;background:var(--line);margin:4px 0;overflow:hidden}
.bar-sz i{display:block;height:100%;background:var(--ok);border-radius:4px}
.toggle{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:14px;border:1px solid var(--line);border-radius:14px;background:var(--surface-2)}
.toggle b{font-family:var(--display);font-size:.95rem}
.toggle small{display:block;color:var(--muted);font-size:.8rem}
.sw{position:relative;width:50px;height:30px;flex:none}
.sw input{opacity:0;width:100%;height:100%;margin:0;cursor:pointer;position:absolute;z-index:1}
.sw span{position:absolute;inset:0;background:var(--line);border-radius:20px;transition:.2s}
.sw span::after{content:"";position:absolute;width:24px;height:24px;left:3px;top:3px;background:#eaf2f8;border-radius:50%;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.2)}
.sw input:checked+span{background:var(--accent)}
.sw input:checked+span::after{transform:translateX(20px)}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font:700 .95rem var(--display);border:0;border-radius:14px;padding:14px 18px;cursor:pointer;background:var(--accent);color:var(--on-accent)}
.btn.wide{width:100%}
.btn.ghost{background:var(--surface);color:var(--ink);border:1px solid var(--line)}
.btn.sm{padding:9px 13px;font-size:.84rem;border-radius:11px}
.btn:disabled{opacity:.45;cursor:not-allowed}
.acct{border:1px solid var(--line);border-radius:16px;padding:16px;background:var(--surface-2)}
.user{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 14px;border-radius:14px;background:var(--accent-soft)}

/* recibo */
.receipt{text-align:center;padding:26px 18px}
.check{width:64px;height:64px;border-radius:50%;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center;margin:0 auto 12px}
.check svg{width:32px;height:32px;stroke-width:2.4}
.ticket{margin:18px auto 0;max-width:320px;border:1px dashed var(--line);border-radius:14px;padding:14px;background:var(--surface-2)}
.ticket .mono{font-size:1.45rem;letter-spacing:.06em;display:block;margin-top:2px}

/* queixas */
.q{display:flex;flex-direction:column;gap:12px;background:linear-gradient(180deg,#132b45 0%,var(--surface) 100%);border:1px solid var(--line);border-radius:18px;padding:14px;box-shadow:var(--shadow)}
.qh{display:flex;gap:12px;align-items:flex-start}
.thumb{width:62px;height:62px;border-radius:14px;flex:none;display:grid;place-items:center;overflow:hidden}
.thumb img{width:100%;height:100%;object-fit:cover}
.thumb svg{width:26px;height:26px}
.qh-t{min-width:0;flex:1}
.qh-t .row1{display:flex;justify-content:space-between;gap:8px;align-items:center;flex-wrap:wrap}
.qh-t .tema{font-family:var(--display);font-weight:700;font-size:.95rem}
.qh-t p{margin:4px 0 0;font-size:.92rem}
.meta{display:flex;flex-wrap:wrap;gap:6px 12px;font-size:.78rem;color:var(--muted)}
.meta span{display:inline-flex;align-items:center;gap:4px}
.meta svg{width:14px;height:14px}
.pill{display:inline-flex;align-items:center;gap:6px;font-size:.72rem;font-weight:700;padding:4px 10px;border-radius:999px}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.pill.recebida{color:var(--info);background:color-mix(in srgb,var(--info) 13%,transparent)}
.pill.andamento{color:var(--warn);background:color-mix(in srgb,var(--warn) 14%,transparent)}
.pill.resolvida{color:var(--ok);background:color-mix(in srgb,var(--ok) 14%,transparent)}
.chip{display:inline-flex;align-items:center;gap:6px;font-size:.76rem;font-weight:600;padding:4px 10px;border-radius:999px;background:var(--surface-2);border:1px solid var(--line);white-space:nowrap}
.chip i{width:8px;height:8px;border-radius:50%;display:block}
.bigimg{width:100%;max-height:240px;object-fit:cover;border-radius:12px}
.thread{display:flex;flex-direction:column;gap:8px}
.msg{padding:10px 12px;border-radius:14px 14px 14px 4px;background:var(--accent-soft);font-size:.9rem;max-width:92%}
.msg b{font-family:var(--display);font-size:.8rem;display:block;margin-bottom:2px;color:var(--accent)}
.actions{display:flex;flex-direction:column;gap:8px;padding-top:12px;border-top:1px solid var(--line)}
.arow{display:flex;gap:8px;flex-wrap:wrap}
.arow select{flex:1;min-width:140px;width:auto}
.wa{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border-radius:12px;background:color-mix(in srgb,var(--ok) 10%,transparent);border:1px solid color-mix(in srgb,var(--ok) 25%,transparent)}
.wa .mono{font-size:.88rem}

/* painéis */
.kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.kpi{background:linear-gradient(180deg,#132b45 0%,var(--surface) 100%);border:1px solid var(--line);border-radius:16px;padding:14px 12px;box-shadow:var(--shadow);min-width:0}
.kpi b{display:block;font:800 1.65rem var(--display);font-variant-numeric:tabular-nums;letter-spacing:-.02em}
.kpi span{font-size:.75rem;color:var(--muted);font-weight:600}
.kpi .k-bar{height:4px;border-radius:3px;margin-bottom:10px;width:28px}
.hbars{display:flex;flex-direction:column;gap:12px}
.hb{display:grid;grid-template-columns:118px 1fr 28px;gap:10px;align-items:center;font-size:.84rem}
.hb .tr{height:10px;border-radius:6px;background:var(--surface-2);overflow:hidden}
.hb .tr i{display:block;height:100%;border-radius:6px}
.hb b{text-align:right;font-variant-numeric:tabular-nums}
.filters{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}
@media (max-width:440px){.filters{grid-template-columns:1fr 1fr}.filters select:last-child{grid-column:span 2}.hb{grid-template-columns:96px 1fr 24px}}
.seg{display:flex;gap:6px;overflow-x:auto;padding-bottom:2px}
.seg button{font:600 .82rem var(--body);border:1px solid var(--line);background:var(--surface);color:var(--ink);border-radius:999px;padding:7px 13px;cursor:pointer;white-space:nowrap}
.seg button[aria-pressed="true"]{background:var(--accent);color:var(--on-accent);border-color:var(--accent)}
.mapwrap{padding:10px}

.legend{display:flex;flex-wrap:wrap;gap:6px;padding:10px 4px 2px}
.regs{display:flex;flex-direction:column}
.rg{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}
.rg:last-child{border-bottom:0}
.rg .chips{display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end}
.rg b{font-family:var(--display);font-size:.9rem}
.note{font-size:.8rem;color:var(--muted);display:flex;gap:8px;align-items:flex-start;padding:12px;border-radius:12px;background:var(--surface-2);margin-top:12px}
.note svg{width:16px;height:16px;margin-top:2px}
.tbl{width:100%;border-collapse:collapse;font-size:.86rem}
.tbl th{text-align:left;font-size:.7rem;letter-spacing:.07em;text-transform:uppercase;color:var(--muted);padding:0 8px 8px 0;font-weight:700}
.tbl td{padding:11px 8px 11px 0;border-top:1px solid var(--line);font-variant-numeric:tabular-nums}
.tbl td:not(:first-child),.tbl th:not(:first-child){text-align:right}
.vrow{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:12px 0;border-bottom:1px solid var(--line)}
.vrow:last-child{border-bottom:0}
.vrow .who{display:flex;gap:10px;align-items:center;min-width:0}
.vrow .who div{min-width:0}
.vrow .who b{display:block;font-family:var(--display);font-size:.92rem}
.badge{font-size:.72rem;font-weight:700;padding:3px 8px;border-radius:8px;background:var(--surface-2);border:1px solid var(--line);white-space:nowrap}
.empty{text-align:center;color:var(--muted);padding:26px 10px}
.empty svg{width:36px;height:36px;margin-bottom:6px;color:var(--line)}

/* abas inferiores */
nav.tabbar{position:fixed;left:0;right:0;bottom:0;z-index:8;background:rgba(8,21,33,.92);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border-top:1px solid var(--line);padding-bottom:env(safe-area-inset-bottom,0px);box-shadow:0 -6px 20px rgba(15,34,54,.06)}
nav.tabbar .in{display:flex;justify-content:space-around}
nav.tabbar button{flex:1;display:flex;flex-direction:column;align-items:center;gap:3px;padding:10px 4px 9px;border:0;background:none;color:var(--muted);font:600 .7rem var(--body);cursor:pointer;position:relative}
nav.tabbar button svg{width:22px;height:22px}
nav.tabbar button[aria-current="page"]{color:var(--accent)}
nav.tabbar button[aria-current="page"]::before{content:"";position:absolute;top:0;width:28px;height:3px;border-radius:0 0 3px 3px;background:var(--accent)}
.dotn{position:absolute;top:6px;left:calc(50% + 6px);min-width:17px;height:17px;border-radius:9px;background:var(--danger);color:#fff;font-size:.62rem;display:grid;place-items:center;padding:0 4px}
.toast{border:1px solid var(--line);position:fixed;left:50%;bottom:calc(84px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:#eaf2f8;color:#081521;padding:11px 16px;border-radius:12px;font-weight:600;font-size:.88rem;z-index:9;max-width:calc(100vw - 32px);box-shadow:var(--shadow)}
.gab{display:flex;gap:14px;align-items:center}
.av.big{width:64px;height:64px;border-radius:20px;font-size:1.3rem;box-shadow:0 0 0 3px var(--gold)}
.prio{display:flex;gap:12px;align-items:center;padding:14px;border-radius:16px;border:1.5px solid var(--gold);background:rgba(245,185,10,.08);color:var(--ink);font:inherit;text-align:left;cursor:pointer;width:100%}
.prio[aria-pressed="false"]{border-color:var(--line);background:var(--surface-2)}
.prio b{display:block;font-family:var(--display);font-size:1.05rem}
.prio small{color:var(--muted);font-size:.8rem}
.prio svg{color:var(--gold)}
.linkbtn{background:none;border:0;color:var(--muted);font:600 .8rem var(--body);text-decoration:underline;text-underline-offset:3px;cursor:pointer;align-self:flex-start;padding:2px 0}
.inv{display:flex;gap:16px;align-items:center;flex-wrap:wrap}
.qr{background:#fff;padding:8px;border-radius:12px;width:132px;height:132px;flex:none}
.qr img,.qr canvas{width:116px!important;height:116px!important;display:block}
.inv-t{flex:1;min-width:180px}
.linkt{font-size:.86rem;word-break:break-all;margin-top:2px;color:var(--accent)}
.homeprev{display:flex;gap:16px;align-items:center;margin-top:14px;padding:14px;border-radius:14px;background:linear-gradient(135deg,#1b4b6e,#2a2350)}
.hs{display:flex;flex-direction:column;align-items:center;gap:5px;font-size:.68rem;color:#fff;width:60px;flex:none}
.appico{width:54px;height:54px;border-radius:15px;display:grid;place-items:center;color:#fff;font:700 1.05rem var(--display);box-shadow:0 4px 12px rgba(0,0,0,.35)}
.hs.dim .appico{background:rgba(255,255,255,.14);box-shadow:none}
.hs.dim{opacity:.6}
.install{display:flex;gap:12px;align-items:flex-start;font-size:.84rem}
.install .ii{width:38px;height:38px;border-radius:12px;background:rgba(245,185,10,.12);color:var(--gold);display:grid;place-items:center;flex:none}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}
/* ---- visual estilo rede social ---- */
body{background:var(--bg)}
.hero{background:var(--navy);padding-bottom:58px}
.hero::after{display:none}
.mark{background:var(--on-navy);color:var(--navy);border-radius:50%}
.brand{font-weight:700;letter-spacing:-.01em;font-size:1.3rem}
.role{background:rgba(255,255,255,.16);border-color:transparent;color:var(--on-navy-muted)}
.role select{background:var(--on-navy);color:var(--navy)}
.greet .eyebrow{color:var(--on-navy-muted);letter-spacing:.04em}
.greet h1{font-weight:700;font-size:1.45rem}
.demo{border-color:rgba(255,255,255,.35)}
main{margin-top:-40px}
.panel,.kpi{background:var(--surface);border:0;border-radius:10px;box-shadow:var(--shadow)}
.kpi b{font-weight:700}
h2{font-weight:700;font-size:1.1rem}
.btn{border-radius:8px;font-weight:600}
.btn.ghost{background:var(--surface-2);border:0}
select,input[type=text],input[type=email],input[type=password],textarea{border-radius:8px;background:var(--surface-2);border-color:transparent}
.vopt,.topt{border-radius:10px}
.step .n{background:var(--surface);border:2px solid var(--accent);color:var(--accent)}
.step.done .n{background:var(--accent);color:var(--on-accent)}
.cam{border-radius:10px}
.prio{border-color:var(--accent);background:var(--accent-soft)}
.prio svg{color:var(--accent)}
.prio .label{color:var(--accent)!important}
.av.big{box-shadow:0 0 0 3px var(--on-navy)}
nav.tabbar{background:var(--surface);box-shadow:0 -1px 2px rgba(0,0,0,.12);border-top:0}
nav.tabbar button[aria-current="page"]::before{top:auto;bottom:0;width:60%;height:3px;border-radius:3px 3px 0 0}
.toast{background:#323436;color:#ffffff;border:0}
.install .ii{background:var(--accent-soft);color:var(--accent)}
/* publicação */
.q{background:var(--surface);border:0;border-radius:10px;box-shadow:var(--shadow);padding:12px 16px;gap:10px}
.ph{display:flex;gap:10px;align-items:center}
.pav{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;color:#fff;font:700 .9rem var(--body);flex:none}
.pav.anon{background:var(--surface-2);color:var(--muted)}
.pht{flex:1;min-width:0}
.pht b{display:block;font-size:.95rem;font-weight:600}
.pmeta{font-size:.78rem;color:var(--muted);display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.pmeta svg{width:12px;height:12px}
.ptext{margin:0;font-size:.95rem}
.ptags{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.pimg{display:block;width:calc(100% + 32px);margin:0 -16px;max-height:340px;object-fit:cover}
.pband{margin:0 -16px;height:120px;display:grid;place-items:center}
.pband svg{width:44px;height:44px}
.pstats{display:flex;justify-content:space-between;font-size:.8rem;color:var(--muted);padding-bottom:8px;border-bottom:1px solid var(--line)}
.cmts{display:flex;flex-direction:column;gap:8px}
.cmt{display:flex;gap:8px;align-items:flex-start}
.cmt .pav{width:32px;height:32px;font-size:.72rem}
.bubble{background:var(--surface-2);border-radius:18px;padding:8px 12px;font-size:.9rem;min-width:0}
.bubble b{display:block;font-size:.8rem;font-weight:600}
.reply{display:flex;gap:8px;align-items:flex-end}
.reply textarea{border-radius:18px;min-height:40px;padding:9px 14px}
.sendb{width:40px;height:40px;border-radius:50%;border:0;background:var(--accent);color:var(--on-accent);display:grid;place-items:center;cursor:pointer;flex:none}
.pbar{display:flex;gap:8px;align-items:center;justify-content:space-between;flex-wrap:wrap}
.pbar select{width:auto;flex:1;min-width:150px}
.late{font-size:.7rem;font-weight:700;color:#fff;background:var(--danger);padding:3px 8px;border-radius:999px}
.alerta{display:flex;gap:12px;align-items:center;padding:12px 14px;border-radius:10px;background:color-mix(in srgb,var(--danger) 9%,var(--surface));border:1px solid color-mix(in srgb,var(--danger) 35%,transparent);margin-top:14px}
.alerta>svg{color:var(--danger);width:24px;height:24px}
.alerta div{flex:1;min-width:0;font-size:.88rem}
.stars{display:inline-flex;gap:1px;vertical-align:-3px}
.stars svg{width:17px;height:17px}
.stars .on{fill:#f7b928;stroke:#f7b928}
.stars .off{stroke:var(--muted);opacity:.5}
.rate{display:flex;flex-direction:column;gap:4px;padding:10px 12px;border-radius:10px;background:var(--surface-2)}
.rate .rb{display:flex;gap:4px}
.rate button{background:none;border:0;padding:2px;cursor:pointer;color:var(--muted)}
.rate button svg{width:30px;height:30px}
.avg{display:flex;gap:16px;align-items:center}
.bignum{font-size:2.6rem;font-weight:700;line-height:1;font-variant-numeric:tabular-nums}
.dist{flex:1;display:flex;flex-direction:column;gap:4px;font-size:.75rem;min-width:0}
.dist div{display:grid;grid-template-columns:14px 1fr 22px;gap:6px;align-items:center}
.dist .tr{height:7px;border-radius:4px;background:var(--surface-2);overflow:hidden}
.dist .tr i{display:block;height:100%;background:#f7b928}
.eqrow{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid var(--line)}
.eqrow:last-of-type{border-bottom:0}
.likeb{background:none;border:0;color:var(--muted);font:600 .85rem var(--body);display:inline-flex;gap:6px;align-items:center;cursor:pointer;padding:6px 8px;border-radius:6px}
.likeb.on{color:var(--accent)}
.likeb.on svg{fill:currentColor}
.composer{display:flex;flex-direction:column;gap:10px}
.composer .top{display:flex;gap:10px;align-items:flex-start}
.composer textarea{border-radius:18px;min-height:52px}
.composer .tools{display:flex;justify-content:space-between;align-items:center;gap:10px;padding-top:10px;border-top:1px solid var(--line)}
.fbtn{position:relative;display:inline-flex;align-items:center;gap:6px;color:var(--ok);font-weight:600;font-size:.88rem;cursor:pointer;padding:6px 8px;border-radius:6px}
.fbtn input{position:absolute;opacity:0;width:1px;height:1px}
.doc{background:#ffffff;color:#1c1e21;border-radius:4px;padding:26px 22px;box-shadow:0 2px 10px rgba(0,0,0,.18);font-family:Georgia,"Times New Roman",serif;font-size:.88rem;line-height:1.55}
.doc .dh{text-align:center;border-bottom:2px solid #1c1e21;padding-bottom:12px;margin-bottom:16px}
.doc .dh small{display:block;font-family:Helvetica,Arial,sans-serif;font-size:.7rem;letter-spacing:.12em;text-transform:uppercase;color:#555}
.doc .dh b{display:block;font-size:1.15rem;margin-top:4px}
.doc h4{font-family:Helvetica,Arial,sans-serif;font-size:.74rem;letter-spacing:.1em;text-transform:uppercase;margin:18px 0 6px;color:#333}
.doc table{width:100%;border-collapse:collapse;font-size:.82rem}
.doc th,.doc td{border:1px solid #c9ccd1;padding:5px 7px;text-align:left;vertical-align:top}
.doc th{background:#f0f2f5;font-family:Helvetica,Arial,sans-serif;font-size:.72rem}
.doc td.n,.doc th.n{text-align:right;font-variant-numeric:tabular-nums}
.doc textarea{font-family:Georgia,"Times New Roman",serif;background:#fafafa;color:#1c1e21;border:1px dashed #c9ccd1;border-radius:4px;min-height:120px;font-size:.88rem}
.doc .sign{margin-top:26px;text-align:center}
.doc .sign span{display:block;border-top:1px solid #1c1e21;width:220px;max-width:100%;margin:28px auto 4px}
.dscroll{overflow-x:auto}
nav.tabbar button{font-size:.64rem;padding-inline:2px}

/* ---- sistema publicado ---- */
a.brand{color:inherit;text-decoration:none;min-width:0}
.hbtn{display:inline-flex;align-items:center;gap:8px;background:rgba(255,255,255,.16);color:var(--on-navy);border:0;border-radius:999px;padding:5px 12px 5px 5px;font:600 .82rem var(--body);cursor:pointer;max-width:48vw}
.hbtn .pav{width:28px;height:28px;font-size:.66rem}
.hbtn span.t{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.hbtn.plain{padding:7px 14px}
.pav,.av{overflow:hidden}
.pav img,.av img{width:100%;height:100%;object-fit:cover;display:block}
.lmap{height:380px;border-radius:8px;z-index:0;background:var(--map-land)}
.lmap.sm{height:230px}
.leaflet-container{font:inherit}
.leaflet-popup-content{margin:10px 12px;font-size:.85rem;line-height:1.4}
.leaflet-popup-content b{display:block;margin-bottom:2px}
.pinq{width:26px;height:34px}
.pinq svg{width:26px;height:34px;display:block;filter:drop-shadow(0 1px 1px rgba(0,0,0,.35))}
.agg{display:grid;place-items:center;border-radius:50%;background:#65676b;color:#fff;font-weight:700;font-size:.8rem;border:2px solid #fff;box-shadow:0 0 0 5px rgba(101,103,107,.2)}
.agg.mine{background:#1877f2;box-shadow:0 0 0 5px rgba(24,119,242,.2)}
.spin{width:22px;height:22px;border:3px solid var(--line);border-top-color:var(--accent);border-radius:50%;animation:gira .8s linear infinite;margin:0 auto 8px}
@keyframes gira{to{transform:rotate(360deg)}}
.err-box{color:var(--danger);font-size:.86rem;font-weight:600}
.pwbox{border:1.5px dashed var(--accent);background:var(--accent-soft);border-radius:10px;padding:14px;display:flex;flex-direction:column;gap:6px}
.pwbox .mono{font-size:1.25rem;letter-spacing:.06em}
.modal{position:fixed;inset:0;z-index:20;background:rgba(0,0,0,.5);display:grid;place-items:center;padding:16px}
.modal[hidden]{display:none}
.modal .box{background:var(--surface);color:var(--ink);border-radius:12px;max-width:440px;width:100%;padding:20px;box-shadow:0 10px 30px rgba(0,0,0,.35);display:flex;flex-direction:column;gap:12px;max-height:90vh;overflow:auto}
.chk{display:flex;gap:10px;align-items:flex-start;font-size:.86rem}
.chk input{width:18px;height:18px;margin-top:2px;flex:none}
.links{display:flex;gap:14px;flex-wrap:wrap;justify-content:center;font-size:.82rem}
.links a,.links button{color:var(--muted)}
.seg2{display:flex;background:var(--surface-2);border-radius:8px;padding:3px;gap:3px}
.seg2 button{flex:1;border:0;background:none;color:var(--muted);font:600 .88rem var(--body);padding:9px;border-radius:6px;cursor:pointer}
.seg2 button[aria-pressed="true"]{background:var(--surface);color:var(--ink);box-shadow:var(--shadow)}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.grid2 .full{grid-column:1/-1}
@media (max-width:440px){.grid2{grid-template-columns:1fr}}
.qrimg{display:none}
.wa a{color:var(--ok);font-weight:700;text-decoration:none}
.inst-bar{display:flex;gap:10px;align-items:center;justify-content:space-between}
.small{font-size:.82rem}
.mini{display:flex;gap:6px;flex-wrap:wrap}
.off-row{opacity:.55}
.locerr{font-size:.82rem;color:var(--warn);margin-top:8px}
textarea.bairros{min-height:160px;font-family:var(--mono);font-size:.85rem}
.tbl a{color:var(--accent)}
.fotoav{display:flex;gap:12px;align-items:center}
.fotoav .av{width:56px;height:56px;border-radius:50%}

/* ---- identidade da marca ---- */
.hero{background:linear-gradient(160deg,var(--navy) 0%,var(--navy) 55%,var(--navy-2) 100%)}
.mark{width:40px;height:40px;border-radius:12px;background:#fff;overflow:hidden;box-shadow:0 1px 3px rgba(0,0,0,.25)}
.mark img{width:100%;height:100%;object-fit:contain;display:block}
.brand{font-size:1.25rem;font-weight:800;letter-spacing:-.02em}
.brand .verde{color:var(--brand-green)}
.greet .eyebrow{color:var(--brand-green)}
.agg.mine{background:var(--accent)}

/* botões de situação da aba Demandas */
.seg.sit{padding:2px 0 4px;scrollbar-width:thin}
.seg.sit button{display:inline-flex;align-items:center;gap:7px}
.seg .cnt{min-width:20px;height:20px;padding:0 6px;border-radius:10px;background:var(--surface-2);color:var(--muted);font-size:.72rem;font-weight:700;display:inline-grid;place-items:center}
.seg button[aria-pressed="true"] .cnt{background:rgba(255,255,255,.22);color:var(--on-accent)}
.seg .cnt.alerta,.seg button[aria-pressed="true"] .cnt.alerta{background:var(--danger);color:#fff}

/* cores das situações: nova laranja, andamento azul, resolvida verde, sem resposta amarelo, respondida cinza, atrasada vermelho */
:root{--c-recebida:#f08c00;--c-andamento:#1c6fd1;--c-resolvida:#2f9e1a;--c-semresposta:#e6b800;--c-respondidas:#8a8d91;--c-atrasadas:#e41e3f;--c-abertas:#022048;--c-todas:#8a8d91}
.q.sit-recebida{border-left:5px solid var(--c-recebida)}
.q.sit-andamento{border-left:5px solid var(--c-andamento)}
.q.sit-resolvida{border-left:5px solid var(--c-resolvida)}
.q.sit-atrasadas{border-left:5px solid var(--c-atrasadas)}
.pill.recebida{color:var(--c-recebida);background:color-mix(in srgb,var(--c-recebida) 14%,transparent)}
.pill.andamento{color:var(--c-andamento);background:color-mix(in srgb,var(--c-andamento) 13%,transparent)}
.pill.resolvida{color:var(--c-resolvida);background:color-mix(in srgb,var(--c-resolvida) 14%,transparent)}
.tag-resp{font-size:.7rem;font-weight:700;padding:3px 8px;border-radius:999px}
.tag-resp.nao{background:color-mix(in srgb,var(--c-semresposta) 22%,transparent);color:#8a6d00}
.tag-resp.sim{background:color-mix(in srgb,var(--c-respondidas) 18%,transparent);color:var(--muted)}
.bola{width:9px;height:9px;border-radius:50%;display:inline-block;flex:none}
.bola.sit-recebida{background:var(--c-recebida)}.bola.sit-andamento{background:var(--c-andamento)}.bola.sit-resolvida{background:var(--c-resolvida)}
.bola.sit-semresposta{background:var(--c-semresposta)}.bola.sit-respondidas{background:var(--c-respondidas)}.bola.sit-atrasadas{background:var(--c-atrasadas)}
.bola.sit-abertas{background:var(--c-abertas)}.bola.sit-todas{background:transparent;border:2px solid var(--c-todas)}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){--c-abertas:#9db4d6}.tag-resp.nao{color:#f0cf4a}}
.pmeta{display:block}
.pmeta svg{display:inline;vertical-align:-2px;margin-right:3px}
.seg.sit{flex-wrap:wrap;overflow:visible;gap:8px}
.seg.sit button{padding:8px 12px;font-size:.84rem}
/* card inteiro na cor da situação (estilo quadro Trello) */
.q[class*="sit-"]{border-left:0;border:2px solid var(--sc);background:color-mix(in srgb,var(--sc) 17%,var(--surface))}
.q.sit-recebida{--sc:var(--c-recebida)}
.q.sit-andamento{--sc:var(--c-andamento)}
.q.sit-resolvida{--sc:var(--c-resolvida)}
.q.sit-atrasadas{--sc:var(--c-atrasadas)}
.q[class*="sit-"] .pill{background:var(--sc);color:#fff}
.q[class*="sit-"] .pill::before{background:#fff}
.q[class*="sit-"] .pstats{border-color:color-mix(in srgb,var(--sc) 35%,transparent)}
.q[class*="sit-"] .bubble,.q[class*="sit-"] .reply textarea,.q[class*="sit-"] .pbar select{background:var(--surface)}
.q[class*="sit-"] .chip{background:var(--surface)}
/* ---- cores vivas: card inteiro na cor cheia da situação, texto branco ---- */
:root{--c-recebida:#E8590C;--c-andamento:#0B5ED7;--c-resolvida:#16A34A;--c-semresposta:#FAB005;--c-respondidas:#6C757D;--c-atrasadas:#DC2626;--c-whats:#1FAF38}
.q[class*="sit-"]{background:var(--sc);border:0;color:#fff;box-shadow:0 2px 6px rgba(0,0,0,.18)}
.q[class*="sit-"] .pht b,.q[class*="sit-"] .ptext,.q[class*="sit-"] .pmeta,.q[class*="sit-"] .pstats,.q[class*="sit-"] .pstats a,
.q[class*="sit-"] .ptags .mono,.q[class*="sit-"] .pbar>span,.q[class*="sit-"] .meta{color:#fff!important}
.q[class*="sit-"] .pmeta,.q[class*="sit-"] .ptags .mono,.q[class*="sit-"] .pbar>span{opacity:.9}
.q[class*="sit-"] .ptext{font-weight:600;font-size:1rem}
.q[class*="sit-"] .pstats{border-color:rgba(255,255,255,.35)}
.q[class*="sit-"] .pill{background:#fff;color:var(--sc)}
.q[class*="sit-"] .pill::before{background:var(--sc)}
.q[class*="sit-"] .chip{background:#fff;color:#1c1e21;border-color:#fff}
.q[class*="sit-"] .late{background:#fff;color:var(--c-atrasadas)}
.q[class*="sit-"] .tag-resp.nao{background:var(--c-semresposta);color:#2b2000}
.q[class*="sit-"] .tag-resp.sim{background:rgba(255,255,255,.25);color:#fff}
.q[class*="sit-"] .pband{background:rgba(255,255,255,.14)!important;color:#fff!important}
.q[class*="sit-"] .pav.anon{background:rgba(255,255,255,.25);color:#fff}
.q[class*="sit-"] .bubble,.q[class*="sit-"] .reply textarea,.q[class*="sit-"] .pbar select,.q[class*="sit-"] .rate{background:#fff;color:#1c1e21}
.q[class*="sit-"] .bubble .muted,.q[class*="sit-"] .rate .label{color:#65676b}
.q[class*="sit-"] .sendb{background:#fff;color:var(--sc)}
.q[class*="sit-"] .btn.ghost{background:#fff;color:#1c1e21}
.q[class*="sit-"] .btn.ghost[data-act="apagar-queixa"]{color:var(--c-atrasadas)!important}
/* faixa do WhatsApp em verde vivo */
.wa{background:var(--c-whats);border:2px solid rgba(255,255,255,.6);color:#fff}
.wa svg{color:#fff!important}
.wa .btn.ghost,.q[class*="sit-"] .wa .btn.ghost{background:#fff;color:#128C2A}
/* ---- formulário do cidadão em cores vivas ---- */
.topt{background:var(--tc);color:#fff;border:3px solid transparent;font-weight:700;box-shadow:0 2px 5px rgba(0,0,0,.15);transition:transform .12s}
.topt .ti{background:rgba(255,255,255,.22);color:#fff}
.topt[aria-pressed="true"]{background:var(--tc);border-color:#081521;transform:scale(1.04);box-shadow:0 4px 12px rgba(0,0,0,.3)}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]) .topt[aria-pressed="true"]{border-color:#fff}}
.vopt[aria-pressed="true"],.prio[aria-pressed="true"]{background:var(--accent);border-color:var(--accent);color:#fff}
.vopt[aria-pressed="true"] small,.prio[aria-pressed="true"] small,.prio[aria-pressed="true"] .label,.prio[aria-pressed="true"] svg{color:rgba(255,255,255,.85)!important}
.cam{background:var(--accent);border:0;color:#fff}
.cam .ci{background:rgba(255,255,255,.22)}
.cam .muted{color:rgba(255,255,255,.85)!important}
.step .n{background:var(--accent);color:#fff;border-color:var(--accent)}
/* ---- menos branco: fundo azul-marinho da marca, quadros brancos por cima ---- */
body{background:linear-gradient(180deg,#022048 0,#04306e 55%,#0a3f86 100%) fixed}
.hero{background:transparent}
.panel,.kpi,.q:not([class*="sit-"]){box-shadow:0 4px 14px rgba(0,0,0,.28)}
main>.sec:not(.panel)>.sec-h h2,main>.sec:not(.panel)>.sec-h .muted,.links,.links a,.links button{color:#fff}
main>.sec:not(.panel)>.sec-h .btn.ghost{background:rgba(255,255,255,.16);color:#fff}
.vrow .wa{color:var(--ink);border:1px solid var(--line)}
.vrow .wa .mono{color:var(--ink)}
.loc-ic{background:var(--accent);color:#fff}
.loc.none .loc-ic{background:var(--warn);color:#fff}
.kpi .k-bar{width:100%;height:6px}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]) body{background:linear-gradient(180deg,#071226 0,#0b1a33 100%) fixed}}